:root{--bg:#eef1ef;--panel:#fff;--border:#dfe3e0;--text:#1b211e;--text-muted:#67716b;--text-faint:#97a19b;--linha1:#1f7a5c;--linha1-tint:#e3f2ec;--linha2:#a85a26;--linha2-tint:#f4e9de;--status-fila:#c0392b;--status-fila-tint:#fbe6e3;--status-atendimento:#b8860b;--status-atendimento-tint:#faf1d9;--status-pesquisa:#2f6f9e;--status-pesquisa-tint:#e1edf5;--status-finalizado:#1f7a5c;--status-finalizado-tint:#e3f2ec;--danger:#b3432f;--radius-sm:6px;--radius-md:10px;--font-ui:-apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:var(--font-ui);background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}button{font-family:inherit}::selection{background:var(--linha1-tint)}.scrollbar-thin::-webkit-scrollbar{width:8px}.scrollbar-thin::-webkit-scrollbar-thumb{background:#d3d8d5;border-radius:8px}.scrollbar-thin::-webkit-scrollbar-track{background:0 0}.app{flex-direction:column;height:100vh;display:flex}.number-status-bar{background:var(--panel);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:10px 20px;font-size:13px;display:flex}.number-status-bar__numeros{gap:24px;display:flex}.number-status-bar__item{align-items:center;gap:6px;display:flex}.number-status-bar__dot{background:var(--text-faint);border-radius:50%;width:8px;height:8px}.number-status-bar__dot--conectado{background:var(--linha1)}.number-status-bar__dot--conectando{background:#c99a2e}.number-status-bar__dot--desconectado{background:var(--danger)}.number-status-bar__label{font-weight:600}.number-status-bar__state{color:var(--text-muted)}.number-status-bar__usuario{align-items:center;gap:10px;font-weight:600;display:flex}.number-status-bar__usuario button{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel);color:var(--text-muted);cursor:pointer;padding:4px 12px;font-size:12px}.number-status-bar__usuario button:hover{background:var(--bg)}.app-loading{height:100vh}.qr-overlay{z-index:50;background:#141816b3;flex-wrap:wrap;justify-content:center;align-items:center;gap:24px;padding:24px;display:flex;position:fixed;inset:0}.qr-card{background:var(--panel);border-radius:var(--radius-md);text-align:center;flex-direction:column;align-items:center;gap:10px;width:320px;padding:24px;display:flex}.qr-card h2{margin:0;font-size:16px}.qr-card p{color:var(--text-muted);margin:0;font-size:13px;line-height:1.4}.qr-card img{border:1px solid var(--border);border-radius:8px;width:240px;height:240px}.qr-card__aviso{color:var(--text-faint);font-size:11px}.app__erro{color:var(--danger);cursor:pointer;background:#fdeceb;padding:8px 20px;font-size:13px}.app__body{flex:1;min-height:0;display:flex}.conv-list{background:var(--panel);border-right:1px solid var(--border);flex-direction:column;flex-shrink:0;width:340px;display:flex}.conv-list__header{border-bottom:1px solid var(--border);padding:18px 16px 12px}.conv-list__header h1{margin:0 0 12px;font-size:18px;font-weight:700}.conv-list__search{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--bg);width:100%;padding:8px 12px;font-size:13px}.conv-list__search:focus{outline:2px solid var(--linha1);outline-offset:-1px}.conv-list__items{flex:1;overflow-y:auto}.conv-list__empty{color:var(--text-muted);padding:24px 16px;font-size:13px;line-height:1.5}.conv-section__header{text-transform:uppercase;letter-spacing:.04em;background:var(--bg);z-index:1;align-items:center;gap:8px;padding:8px 16px;font-size:11px;font-weight:800;display:flex;position:sticky;top:0}.conv-section__header--aberto{color:var(--status-fila)}.conv-section__header--em_atendimento{color:var(--status-atendimento)}.conv-section__header--aguardando_pesquisa{color:var(--status-pesquisa)}.conv-section__header--fechado{color:var(--status-finalizado)}.conv-section__count{color:var(--text-muted);background:#00000014;border-radius:20px;padding:1px 6px;font-size:10px;font-weight:700}.conv-item{border:none;border-bottom:1px solid var(--border);cursor:pointer;text-align:left;background:0 0;gap:10px;width:100%;padding:12px 16px;display:flex}.conv-item:hover{box-shadow:inset 0 0 0 1000px #00000009}.conv-item--active{box-shadow:inset 0 0 0 2px var(--linha1)}.conv-item__avatar{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:13px;font-weight:700;display:flex}.conv-item__avatar--linha1{background:var(--linha1)}.conv-item__avatar--linha2{background:var(--linha2)}.conv-item__body{flex:1;min-width:0}.conv-item__row{justify-content:space-between;align-items:center;gap:8px;display:flex}.conv-item__name{text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600;overflow:hidden}.conv-item__time{color:var(--text-faint);flex-shrink:0;font-size:11px}.conv-item__tag{border-radius:20px;padding:1px 7px;font-size:11px;font-weight:600}.conv-item__tag--linha1{background:var(--linha1-tint);color:var(--linha1)}.conv-item__tag--linha2{background:var(--linha2-tint);color:var(--linha2)}.conv-item__status{font-size:11px;font-weight:700}.conv-item__status--aberto{color:var(--status-fila)}.conv-item__status--em_atendimento{color:var(--status-atendimento)}.conv-item__status--aguardando_pesquisa{color:var(--status-pesquisa)}.conv-item__status--fechado{color:var(--status-finalizado)}.conv-item__atendente{color:var(--text-muted);margin-top:4px;font-size:11px;font-weight:600}.conv-item{border-left:4px solid #0000}.conv-item--status-aberto{background:var(--status-fila-tint);border-left-color:var(--status-fila)}.conv-item--status-em_atendimento{background:var(--status-atendimento-tint);border-left-color:var(--status-atendimento)}.conv-item--status-aguardando_pesquisa{background:var(--status-pesquisa-tint);border-left-color:var(--status-pesquisa)}.conv-item--status-fechado{background:var(--status-finalizado-tint);border-left-color:var(--status-finalizado)}.chat-panel{flex-direction:column;flex:1;min-width:0;display:flex}.chat-panel--empty{color:var(--text-muted);justify-content:center;align-items:center;font-size:14px}.chat-panel__header{background:var(--panel);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:14px 20px;display:flex}.chat-panel__name{font-size:15px;font-weight:700}.chat-panel__number{margin-top:2px;font-size:12px;font-weight:600}.chat-panel__number--linha1{color:var(--linha1)}.chat-panel__number--linha2{color:var(--linha2)}.chat-panel__atendente{color:var(--text-muted);align-items:center;gap:6px;margin-top:4px;font-size:12px;display:flex}.link-button{color:var(--linha1);cursor:pointer;background:0 0;border:none;padding:0;font-size:12px;font-weight:600}.link-button:hover{text-decoration:underline}.link-button:disabled{color:var(--text-faint);cursor:not-allowed}.chat-panel__header-actions{align-items:center;gap:10px;display:flex}.status-pill{border-radius:20px;padding:4px 12px;font-size:12px;font-weight:700}.status-pill--aberto{background:var(--status-fila-tint);color:var(--status-fila)}.status-pill--em_atendimento{background:var(--status-atendimento-tint);color:var(--status-atendimento)}.status-pill--aguardando_pesquisa{background:var(--status-pesquisa-tint);color:var(--status-pesquisa)}.status-pill--fechado{background:var(--status-finalizado-tint);color:var(--status-finalizado)}.btn-finalizar{border:1px solid var(--status-finalizado);border-radius:var(--radius-sm);background:var(--panel);color:var(--status-finalizado);cursor:pointer;padding:8px 16px;font-size:13px;font-weight:600}.btn-finalizar:hover:not(:disabled){background:var(--status-finalizado-tint)}.btn-finalizar:disabled{border-color:var(--border);color:var(--text-faint);cursor:not-allowed}.chat-panel__messages{background:var(--bg);flex-direction:column;flex:1;gap:8px;padding:20px;display:flex;overflow-y:auto}.bubble{border-radius:var(--radius-md);flex-direction:column;gap:2px;max-width:60%;padding:8px 12px;font-size:14px;line-height:1.4;display:flex}.bubble--in{background:var(--panel);border:1px solid var(--border);border-bottom-left-radius:2px;align-self:flex-start}.bubble--out{color:#fff;border-bottom-right-radius:2px;align-self:flex-end}.bubble--out.bubble--linha1{background:var(--linha1)}.bubble--out.bubble--linha2{background:var(--linha2)}.bubble--image{max-width:45%;padding:6px}.bubble__image{cursor:zoom-in;border-radius:6px;width:100%;display:block}.bubble--audio{min-width:220px;max-width:75%}.bubble__audio{width:260px;max-width:100%;height:36px}.date-divider{justify-content:center;margin:10px 0;display:flex}.date-divider span{color:var(--text-muted);text-transform:capitalize;background:#0000000f;border-radius:20px;padding:4px 12px;font-size:11px;font-weight:700}.composer-preview{background:var(--bg);border-top:1px solid var(--border);align-items:center;gap:10px;padding:10px 20px;display:flex}.composer-preview img{object-fit:cover;border:1px solid var(--border);border-radius:6px;width:56px;height:56px}.composer-preview__arquivo{color:var(--text-muted);font-size:13px}.composer-preview__cancelar{color:var(--text-faint);cursor:pointer;background:0 0;border:none;margin-left:auto;padding:4px 8px;font-size:16px}.composer-preview__cancelar:hover{color:var(--danger)}.btn-anexar{cursor:pointer;background:0 0;border:none;padding:0 4px;font-size:20px;line-height:1}.btn-anexar:disabled{opacity:.4;cursor:not-allowed}.bubble__time{opacity:.7;align-self:flex-end;font-size:10px}.chat-panel__composer{background:var(--panel);border-top:1px solid var(--border);gap:10px;padding:14px 20px;display:flex}.chat-panel__composer input{border:1px solid var(--border);border-radius:20px;flex:1;padding:10px 14px;font-size:14px}.chat-panel__composer input:focus{outline:2px solid var(--linha1);outline-offset:-1px}.chat-panel__composer button{background:var(--linha1);color:#fff;cursor:pointer;border:none;border-radius:20px;padding:0 20px;font-size:14px;font-weight:600}.chat-panel__composer button:disabled{background:var(--text-faint);cursor:not-allowed}@media (width<=720px){.conv-list{width:100%}.app__body{flex-direction:column}}.login-page{background:var(--bg);justify-content:center;align-items:center;height:100vh;display:flex}.login-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-md);flex-direction:column;gap:14px;width:320px;padding:32px 28px;display:flex}.login-card h1{margin:0;font-size:20px}.login-card__subtitle{color:var(--text-muted);margin:0 0 6px;font-size:13px}.login-field{color:var(--text-muted);flex-direction:column;gap:6px;font-size:13px;font-weight:600;display:flex}.login-field input{border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text);padding:10px 12px;font-size:14px;font-weight:400}.login-field input:focus{outline:2px solid var(--linha1);outline-offset:-1px}.login-erro{background:var(--status-fila-tint);color:var(--status-fila);border-radius:var(--radius-sm);padding:8px 10px;font-size:13px}.login-card button{border-radius:var(--radius-sm);background:var(--linha1);color:#fff;cursor:pointer;border:none;margin-top:6px;padding:10px;font-size:14px;font-weight:600}.login-card button:disabled{background:var(--text-faint);cursor:not-allowed}